ARB DECLINED CALL

STAXS Logins:

QUESTIONS & ANSWERS 

I DON'T WANT THAT PLAN / JUST CANCEL IT:

PROTECTION PLAN: I strongly advise you to keep this plan active. You secured a heavily discounted rate – about 50% off the retail price! Can we go ahead and keep this plan active?       YES KEEP: MOVE TO #3             NO: Well I am sorry to hear that. Please call us at 800-533-0287 if you have any questions. Thank you.

PC SUPPORT: I strongly advise you to keep this plan active. You secured a heavily discounted rate – about 50% off the retail price! Geek Squad charges double for the same plan. This plan protects you from threats like hackers and viruses plus gives you 24/7 support on your computer, phones, TV, and tablets. Can we go ahead and keep this plan active?       YES KEEP: MOVE TO #3             NO: Well I am sorry to hear that. We will deactivate your service. Please call us at 800-533-0287 if you have any questions. Thank you.

ID THEFT:  I strongly advise you to keep this plan active. You secured a heavily discounted rate – about 50% off the retail price! This plan protects your entire family with identity monitoring and covers you with up to 1 million dollars in identity theft warranty. Can we go ahead and keep this plan active?       YES KEEP: MOVE TO #3             NO: Well I am sorry to hear that. We will deactivate your service. Please call us at 800-533-0287 if you have any questions. Thank you.

WHAT IS THIS FOR?/Cancel

PROTECTION PLAN: I strongly advise you to keep this plan active. This is what covers your “PROVIDERS” equipment if anything was to break or if you ever needed a technician to come out to your home and work on your service. Without coverage, technician visits can cost up to $99 per visit alone. This small fee is what prevents you from out of pocket costs. Can we go ahead and keep this plan active?       YES KEEP: MOVE TO #3             NO: Well I am sorry to hear that. We will deactivate your service. Please call us at 800-656-6119 if you ever change your mind. Thank you.

PC SUPPORT: I strongly advise you to keep this plan active. This plan protects you from threats like hackers and viruses plus gives you 24/7 support on your computers, smart phones, TVs, and tablets. This plan works similarly to Geek Squad, only its half the cost. So can we go ahead and keep this plan active?       YES KEEP: MOVE TO #3             NO: Well I am sorry to hear that. We will deactivate your service. Please call us at 800-540-3350 if you ever change your mind. Thank you.

ID THEFT:  I strongly advise you to keep this plan active. This plan protects your entire family with identity monitoring and covers you with up to 1 million dollars in identity theft warranty. This even offers lost wallet assistance and helps prevent credit card fraud. So can we go ahead and keep this plan active?       YES KEEP: MOVE TO #3             NO: Well I am sorry to hear that. We will deactivate your service. Please call us at 800-656-6119 if you ever change your mind. Thank you.



LEFT MESSAGE:

Hello this is the The Protection Plan Center calling on a recorded line about your “PROTECTION PLAN / PC SUPPORT PLAN / IDENTITY THEFT MONITORING.” We noticed an issue that needs your urgent attention. Please call us back at 1 800 411 3000. Again thats 1-800-411-3000. You can contact me directly at extension “XXXX”. Again that extension is “XXXX.” Please call me back as soon as possible. Thank you.

I DON'T WANT IT PLUS I WANT A REFUND FOR WHAT I ALREADY PAID:

We cannot issue a refund for the monthly charges because your credit card declined. There is a current outstanding balance of ($__.____).