IMPORTANT PHONE NUMBERS

INTERNAL EXTENSIONS & CALL BACK #S

INTERNAL EXTENSIONS & CALL BACK #S

CONFIRMATION EXTENSIONS

 

NEED HELP – 8585

WANTS A SUPERVISOR – 8810

SPANISH CALLS – 1277

NEW SALES LINE – 1721

CUSTOMER SERVICE – 8810

CALLBACK # – 800-411-3000 then your extension

 



MITEL & LOGGING INTO PHONES

HOW TO LOG INTO PHONES

1. Press Voicemail

2. Press “#” (voice will say please enter your extension number)

3. Type in your extension

4. The passcode is 1234#

5. Push 731 to assign your extension



 

HOW TO RECORD YOUR VOICE MAIL MESSAGE:

Once you receive an extension, you will want to record your own personal voicemail greeting. You should record your message as follows:

“Hello, you have reached YOUR NAME at YOUR EXT. Please leave a message with your name, phone number, and the reason for your call and I will get back to you as soon as I receive your message. If you already have an account and need immediate assistance, press the star key. Thank you”

 

 

HOW TO LOG INTO MITEL

1. Go to the homepage of the Salesportal

2. Select “PHONE SYSTEM”

3. Your username is your extension number

4. Your password is d1up2000!