S C R I P T
- Thank you for the calling The Solutions Center. Can I have your phone number with area code first?
- Hello Mr./Ms.______, I need to verify your order to make sure everything is correct. First, do you understand you are placing an order for a Personal Protection Pendant and that this is separate from your service provider?
- Your monitoring fee will be $____ per (month/year)
- Today you were charged this amount plus the $49.99 activation fee.
- Your medical alert pendant carries a 3-year contract that will begin today.
- I want to confirm your 2 emergency contacts. (confirm full name, phone number, and relationship)
- I am going to send you the service details via text or email for you to sign while I finalize your order. Which would you prefer? (customer must send back signed form before ending the call)
- You are all set. Your device will be mailed out to you and you should receive it in the next 5-7 business days. If you have any questions, please calls us back at 877-633-7070. Did you write that number down?
- Before I let you go, we can also add a protection plan on your medical alert pendant for $3 a month. If the device was to get damaged in anyway we will replace the unit. If not, replacements are $100 each. Do you want me to add the protection for $3?
- IF YES. Alright I will get that added on for you. Thank you so much for your business. Have a wonderful day!
- ***BE SURE TO MODIFY WORK ORDER TO INCLUDE PROTECTION***
- IF NO. Alright no problem. Thank you so much for your business. Have a wonderful day!
https://account.assuresign.net/#/login
Username: support@nationalsalespartners.com
Password: d1up2000!
Create the ARB
ARB Management
| ARB Start Date | Frequency | Billing Cycles | Merchant | Invoice # | Amount | Description | Created By (User name) | |
|---|---|---|---|---|---|---|---|---|
| 11/11/2021 | Monthly | 60 | Medical Alert Monthly | 547730 | $39.99 | med alt |