I just need a good phone number to reach you back at in case we get disconnected.
I can get you to a certified specialist that can help resolve your issue right now over the phone plus give you continuous protection and coverage. So can we go ahead and help you resolve your issue now?
I understand you’re busy, but for only a few minutes of your time I may be able to save you hundreds of dollars and consolidate coverages you may be paying other companies for like backups and virus protection. With just a few minutes of your time you can put that money back in your pocket so can we go ahead and start your savings?
I can consolidate all of these services into 1 lower price so you will not need to subscribe to virus protection or backups anymore. Our new service will replace all of those, which may save you hundreds of dollars a year. With just a few minutes of your time you can put that money back in your pocket so can we go ahead and start your savings?
We actually give you so much for a small fee of $9.99 a month. You may spend over two hundred dollars to repair just one issue with Geek Squad. On top of us costing less than all of our competitors we give you more than them, too which automatic backups, virus scans, and unlimited US based tech support. Can we go ahead and get you covered?
The wait for a supervisor may be up to 30 minutes so please allow me to assist you in the meantime and I will do my absolute best.
We use state of the art encryption and are PCI Complaint so your information is totally secure. In fact when I type the number into our system it shows up as an X. We take security very seriously which is another reason I need this information. Can I have that number please?
Lead the customer to believe you are their provider or have any direct affiliation with them.
You are going to take money off of their bill.
Any variation that would make a customer think you are able to see their account within our system
- I can see your account right now.
- Let me pull up your information
- I see that you have had your service for awhile now
- I don’t see that on your account.
- Let me try pull up your account
- Your account is protected so I do not have access to it
- Any variation that would make a customer think they have to purchase our products to get help with their issue such as: “I cannot help you unless you purchase a protection plan with me now.”
INSTEAD SAY – If you purchase our plan now it will save you money in the long run plus your issue will get resolved. Can we go ahead and get you protected?