PC SUPPORT PRO PLAN MERGE SCRIPT

1. Thank you for calling The Solution Center. Can I have your phone number please?
2. Can I have your first and last name?
3. And your zip code?
4. How can I help you?

PAY BILL / BILL ISSUE

TECHNICAL / EQUIPMENT ISSUE

NEW SERVICE

PROBLEM WITH INTERNET OR HOME PHONE

PAY PER VIEW

MOVING / UPGRADE

PROVIDER CHANNEL DISPUTE

I understand you’re calling about another issue, but while you’re on the line this is a great chance for you to save. Your provider may be billing you every month for their protection plan, but I can get you a discounted plan today that will save you 150 dollars over the next 3 years. If you are currently paying for a plan, you can remove that fee and lower your monthly bill. If you don’t have the plan, you’re at risk for out of pocket repair costs. I can get you to a verifier and they will get you to where you need to go to handle your issue. What is your street address?

Please keep in mind our plan not only saves you money, but if you need a tech to come out the rate is now $99 per service call! Our plans pay for itself with just one use! You don’t want to be on the hook for service call fees. Our plan will reimburse you for them. Let’s lock in your discounted plan. What credit card did you want to use?

I already mentioned the savings, but on top of that you’ll have the peace of mind of a no fault warranty with a money back guarantee! If we can’t fix your issue, we’ll refund your money. This is a win win situation.Can you please spell out your email address so we can send you confirmation of the plan?

You’ve reached The Solutions Center.  While you’re on the line I can save you money with exclusive promotions.  I don’t know if you’re aware, but you may be getting billed every month for a protection plan by your provider. I can offer you a discounted plan through us. This plan is independent of your provider and covers you for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process what’s your address?

You simply misdialed the number don’t worry it happens all the time. I can get you a discounted no fault warranty at almost 50% off the retail price. It only takes a few minutes. All I need is your address. What is it?

This protection plan is through The Solutions Center not your carrier, which is why I can offer you such great savings. Our plan is independent of your provider and can save you up  to $150 dollars! Let’s start the savings process. What’s your address?

PAY BILL / BILL ISSUE

PAY BILL / BILL ISSUE
5. Why don’t we keep some of that cash in your pocket and lower your bill by switching you over to DIRECTV. You’ve actually reached The Solutions Center, an authorized retailer for DIRECTV. I may be able to save you a ton of money and give you 3 free months of HBO, Showtime, Starz, and Cinemax!  I can get your bill as low as $45 a month on 1 TV and that gives you over 185 channels and that includes the newest whole home DVR system. Have you had your current service for over a year?

IF THEY ARE UNDER CONTRACT MOVE TO PC SUPPORT

I understand you’re calling about another issue, but while you’re on the line I can save you money with exclusive DIRECTV promotions. Plus you get the newest whole home DVR system that can record up to 5 shows at once with free installation. We have packages that start at just $35 per month for 1 TV. Let’s see what other discounts we can give you. Can I have the spelling of your first and last name please?

Now on top of the lower monthly price you can also watch DIRECTV on your TV, laptop, tablet, and cell phone! We can also give you 3 free months of HBO, Showtime, Cinemax, and Starz. Let’s go ahead and see what else we can add on. Can I please have your first and last name please?

On top of everything I just mentioned you get access to over 30,000 on demand movies and TV shows – it’s like Netflix – but its free. DIRECTV also has the most HD channels and you will also get the next NFL Sunday Ticket season free.  It only takes a few minutes to set you up and start your lower bill. Let’s go ahead and qualify you. What your address ?

You’ve reached The Solutions Center. I can save you money with exclusive promotions on DIRECTV. If you’re calling about an equipment or billing issue I can get you all new equipment and lower your bill. I can get you over 185 of the most popular channels for only $45 per month on 1 TV. That includes the newest HD-DVR system plus the NFL Sunday Ticket!  I will need to run a credit check for DIRECTV, can I have your social please?

You simply misdialed the number since our numbers are close. The good news is we can set you up with a new promo and give you the newest whole home DVR system that can record up to 5 shows at once with free installation. We will also give you access to over 30,000 movies and TV shows for FREE!  I can get you over 185 of the most popular channels for only $45 per month on 1 TV. I will need to run a credit check for DIRECTV, can I have your social please?

You’ve reached The Solutions Center not your carrier, which is how I can offer you such great savings. I can get you over 185 of the most popular channels for only $45 per month on 1 TV and give you 3 free months of HBO, Showtime, Starz, and Cinemax!   That includes the newest HD-DVR system plus the NFL Sunday Ticket!  I will need to run a credit check for DIRECTV, can I have your social please?

You’ve reached The Solutions Center so I can’t transfer the call. I understand you’re calling about another issue, but while you’re on the line I might be able to save you a lot of money with exclusive DIRECTV promotions. I can also give you the newest whole home DVR system that can record 200 hours of content! So I can see what other offers are in your area what is your street address?

PROVIDER CHANNEL DISPUTE

PROVIDER CHANNEL DISPUTE
5. Its all over the news that your provider is in a contract dispute that has caused you to lose the “xxxx” channel, but I can get you access to those channels plus I can save you money on your bill. You’ve actually reached The Solutions Center, an authorized retailer for DIRECTV. I may be able to save you over $40 or more every month on your bill and give you 3 free months of HBO, Showtime, Starz, and Cinemax! Have you had your current service for over a year?

IF THEY ARE UNDER CONTRACT MOVE TO PC SUPPORT

I understand you’re calling about another issue, but while you’re on the line I can save you money with exclusive DIRECTV promotions. Plus you get the newest whole home DVR system that can record up to 5 shows at once with free installation. We have packages that start at just $35 per month for 1 TV. Let’s see what other discounts we can give you. Can I have the spelling of your first and last name please?

Now on top of the lower monthly price you can also watch DIRECTV on your TV, laptop, tablet, and cell phone! We can also give you 3 free months of HBO, Showtime, Cinemax, and Starz. Let’s go ahead and see what else we can add on. Can I please have your first and last name please?

On top of everything I just mentioned you get access to over 30,000 on demand movies and TV shows – it’s like Netflix – but its free. DIRECTV also has the most HD channels and you will also get the next NFL Sunday Ticket season free.  It only takes a few minutes to set you up and start your lower bill. Let’s go ahead and qualify you. What your address ?

You’ve reached The Solutions Center. I can save you money with exclusive promotions on DIRECTV. If you’re calling about an equipment or billing issue I can get you all new equipment and lower your bill. I can get you over 185 of the most popular channels for only $45 per month on 1 TV. That includes the newest HD-DVR system plus the NFL Sunday Ticket!  I will need to run a credit check for DIRECTV, can I have your social please?

You simply misdialed the number since our numbers are close. The good news is we can set you up with a new promo and give you the newest whole home DVR system that can record up to 5 shows at once with free installation. We will also give you access to over 30,000 movies and TV shows for FREE!  I can get you over 185 of the most popular channels for only $45 per month on 1 TV. I will need to run a credit check for DIRECTV, can I have your social please?

You’ve reached The Solutions Center not your carrier, which is how I can offer you such great savings. I can get you over 185 of the most popular channels for only $45 per month on 1 TV and give you 3 free months of HBO, Showtime, Starz, and Cinemax!   That includes the newest HD-DVR system plus the NFL Sunday Ticket!  I will need to run a credit check for DIRECTV, can I have your social please?

You’ve reached The Solutions Center so I can’t transfer the call. I understand you’re calling about another issue, but while you’re on the line I might be able to save you a lot of money with exclusive DIRECTV promotions. I can also give you the newest whole home DVR system that can record 200 hours of content! So I can see what other offers are in your area what is your street address?

TECHNICAL / EQUIPMENT ISSUE

TECHNICAL / EQUIPMENT ISSUE

5. I don’t know if you’re aware, but you may be getting billed every month for a protection plan on your TV bill. The good news is you are eligible for a discounted protection plan through The Solutions Center. This plan is independent of your TV provider and covers you for 3 years for only $99.99. This special rate is almost 50 percent off the retail price. Let’s start the savings process. What’s your address?
6. Now, our plan covers all wiring in and outside of your home, all system components, the remotes, and also service call fees if a tech is dispatched. Would you like to use a Visa or Mastercard?

I understand you’re calling about another issue, but while you’re on the line this is a great chance for you to save. Your provider may be billing you every month for their protection plan, but I can get you a discounted plan today that will save you 150 dollars over the next 3 years. If you are currently paying for a plan, you can remove that fee and lower your monthly bill. If you don’t have the plan, you’re at risk for out of pocket repair costs. I can get you to a verifier and they will get you to where you need to go to handle your issue. What is your street address?

Please keep in mind our plan not only saves you money, but if you need a tech to come out the rate is now $99 per service call! Our plans pay for itself with just one use! You don’t want to be on the hook for service call fees. Our plan will reimburse you for them. Let’s lock in your discounted plan. What credit card did you want to use?

I already mentioned the savings, but on top of that you’ll have the peace of mind of a no fault warranty with a money back guarantee! If we can’t fix your issue, we’ll refund your money. This is a win win situation.Can you please spell out your email address so we can send you confirmation of the plan?

You’ve reached The Solutions Center.  While you’re on the line I can save you money with exclusive promotions.  I don’t know if you’re aware, but you may be getting billed every month for a protection plan by your provider. I can offer you a discounted plan through us. This plan is independent of your provider and covers you for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process what’s your address?

You simply misdialed the number don’t worry it happens all the time. I can get you a discounted no fault warranty at almost 50% off the retail price. It only takes a few minutes. All I need is your address. What is it?

This protection plan is through The Solutions Center not your carrier, which is why I can offer you such great savings. Our plan is independent of your provider and can save you up  to $150 dollars! Let’s start the savings process. What’s your address?

UPGRADE EQUIPMENT

UPGRADE EQUIPMENT

5. I don’t know if you’re aware, but you may be getting billed every month for a protection plan on your TV bill. The good news is you are eligible for a discounted protection plan through The Solutions Center. This plan is independent of your TV provider and covers you for 3 years for only $99.99. This special rate is almost 50 percent off the retail price. Let’s start the savings process. What’s your address?
6. Now, our plan covers all wiring in and outside of your home, all system components, the remotes, and also service call fees if a tech is dispatched. Would you like to use a Visa or Mastercard?

I understand you’re calling about another issue, but while you’re on the line this is a great chance for you to save. Your provider may be billing you every month for their protection plan, but I can get you a discounted plan today that will save you 150 dollars over the next 3 years. If you are currently paying for a plan, you can remove that fee and lower your monthly bill. If you don’t have the plan, you’re at risk for out of pocket repair costs. I can get you to a verifier and they will get you to where you need to go to handle your issue. What is your street address?

Please keep in mind our plan not only saves you money, but if you need a tech to come out the rate is now $99 per service call! Our plans pay for itself with just one use! You don’t want to be on the hook for service call fees. Our plan will reimburse you for them. Let’s lock in your discounted plan. What credit card did you want to use?

I already mentioned the savings, but on top of that you’ll have the peace of mind of a no fault warranty with a money back guarantee! If we can’t fix your issue, we’ll refund your money. This is a win win situation.Can you please spell out your email address so we can send you confirmation of the plan?

You’ve reached The Solutions Center.  While you’re on the line I can save you money with exclusive promotions.  I don’t know if you’re aware, but you may be getting billed every month for a protection plan by your provider. I can offer you a discounted plan through us. This plan is independent of your provider and covers you for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process what’s your address?

You simply misdialed the number don’t worry it happens all the time. I can get you a discounted no fault warranty at almost 50% off the retail price. It only takes a few minutes. All I need is your address. What is it?

This protection plan is through The Solutions Center not your carrier, which is why I can offer you such great savings. Our plan is independent of your provider and can save you up  to $150 dollars! Let’s start the savings process. What’s your address?

PPV / NETFLIX

PPV / NETFLIX

5. I don’t know if you’re aware, but you may be getting billed every month for a protection plan on your TV bill. The good news is you are eligible for a discounted protection plan through The Solutions Center. This plan is independent of your TV provider and covers you for 3 years for only $99.99. This special rate is almost 50 percent off the retail price. Let’s start the savings process. What’s your address?
6. Now, our plan covers all wiring in and outside of your home, all system components, the remotes, and also service call fees if a tech is dispatched. Would you like to use a Visa or Mastercard?

I understand you’re calling about another issue, but while you’re on the line this is a great chance for you to save. Your provider may be billing you every month for their protection plan, but I can get you a discounted plan today that will save you 150 dollars over the next 3 years. If you are currently paying for a plan, you can remove that fee and lower your monthly bill. If you don’t have the plan, you’re at risk for out of pocket repair costs. I can get you to a verifier and they will get you to where you need to go to handle your issue. What is your street address?

Please keep in mind our plan not only saves you money, but if you need a tech to come out the rate is now $99 per service call! Our plans pay for itself with just one use! You don’t want to be on the hook for service call fees. Our plan will reimburse you for them. Let’s lock in your discounted plan. What credit card did you want to use?

I already mentioned the savings, but on top of that you’ll have the peace of mind of a no fault warranty with a money back guarantee! If we can’t fix your issue, we’ll refund your money. This is a win win situation.Can you please spell out your email address so we can send you confirmation of the plan?

You’ve reached The Solutions Center.  While you’re on the line I can save you money with exclusive promotions.  I don’t know if you’re aware, but you may be getting billed every month for a protection plan by your provider. I can offer you a discounted plan through us. This plan is independent of your provider and covers you for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process what’s your address?

You simply misdialed the number don’t worry it happens all the time. I can get you a discounted no fault warranty at almost 50% off the retail price. It only takes a few minutes. All I need is your address. What is it?

This protection plan is through The Solutions Center not your carrier, which is why I can offer you such great savings. Our plan is independent of your provider and can save you up  to $150 dollars! Let’s start the savings process. What’s your address?

INTERNET PROBLEM

MOVING

5. I can actually get your problem resolved today plus give you cloud storage and automated backups that will protect you before you have your next technical issue.  You’ve reached The Solutions Center. We have a discounted plan gives you 24/7 support on your computer, smart phones, TV, and tablets. Our US based call centers give you unlimited help with virus removal, software installation, new device setup, and so much more. This plan retails for $200, but if you add our plan today I can discount your upfront fee to $49.99 and then only $9.99 a month! Lets start the savings process. Whats your address?

1 OR MORE: Great then you definitely need this plan. It covers your computer, smart phones, TV, tablets, and more.  This will be your own personal IT professional that can help you easily from the comfort of  your own home 365 days a year! This is NOT coverage you can get with your Internet service or cable. It’s not even covered under most product warranties. If you get a virus it’s going to cost  you up to $250 just to remove it so this is a great value. I can activate your plan in just a few simple steps. What credit card do you want to use?

 

NO DEVICES: This covers your smart phones, tablets, smart TVs, and desktop computers. It covers anything that connects to the Internet. I am sure you have electronics that you need help with and this plan will have you covered. You do have some of these devices in your home, don’t you?

YES – CONTINUE TO REBUTTAL 2

NO – MOVE TO ADT

On top of the tech support you also get a personal firewall, cloud storage,  parental controls, and the same secure password manager sold at Office Max. This plan is an absolute must have service these days! If you have Internet or Cell service you need this too! You cannot go without it. And we will cover a computer and smart phone to make sure you are fully protected. Can we go ahead and add this plan?

Do you have important information on your home computers, tablets, or phones?  You can backup 250 gigabits in our secure cloud storage –  just in case your hard drive fails or your computer loses memory. Plus it automatically backups up for you. I am sure  you have pictures, documents, and more that you would not want to lose. Let’s get you covered. Can you please confirm your email address?

  • 24/7/365 Support for Internet connected electronics (computer, tablet, smart tv, game console, cameras, blue ray, etc…)
  • US Based call center
  • Virus and spyware removal
  • Pc, tablet, smartphone set up
  • Add device to network
  • Performance tune up
  • Software install or repair
  • Wireless network set up
  • Unlimited virus removals
  • Hard drive defrag
  • Chat, web, or phone support
  • Anti virus
  • Anti spyware
  • Anti hacker
  • Parental controls
  • Digital wallet
  • Unlimited virus removals
  • Ransomware scanning and removal
  • Automated backups
  • Cloud storage
  • Form fill
  • Smart logins
  • Easy backup
  • 256 bit encryption
  • Remote file access
  • Personal firewall
  • Guaranteed protection
  • Anti theft for phone + tablet
  • Anti phishing / safe surfing

SECOND PRODUCT

7. I understand you may not want the protection plan right now, but I can still lower your bill by switching you over to DIRECTV. We’re an authorized retailer for DIRECTV. I may be able to save you a ton of money and give you 3 free months of HBO, Showtime, Starz, and Cinemax!  I can get your bill as low as $45 a month on 1 TV and that gives you over 185 channels and that includes the newest whole home DVR system. Have you had your current service for over a year?

IF THEY ARE UNDER CONTRACT MOVE TO PC SUPPORT

I understand you’re calling about another issue, but while you’re on the line I can save you money with exclusive DIRECTV promotions. Plus you get the newest whole home DVR system that can record up to 5 shows at once with free installation. We have packages that start at just $35 per month for 1 TV. Let’s see what other discounts we can give you. Can I have the spelling of your first and last name please?

Now on top of the lower monthly price you can also watch DIRECTV on your TV, laptop, tablet, and cell phone! We can also give you 3 free months of HBO, Showtime, Cinemax, and Starz. Let’s go ahead and see what else we can add on. Can I please have your first and last name please?

On top of everything I just mentioned you get access to over 30,000 on demand movies and TV shows – it’s like Netflix – but its free. DIRECTV also has the most HD channels and you will also get the next NFL Sunday Ticket season free.  It only takes a few minutes to set you up and start your lower bill. Let’s go ahead and qualify you. What your address ?

You’ve reached The Solutions Center. I can save you money with exclusive promotions on DIRECTV. If you’re calling about an equipment or billing issue I can get you all new equipment and lower your bill. I can get you over 185 of the most popular channels for only $45 per month on 1 TV. That includes the newest HD-DVR system plus the NFL Sunday Ticket!  I will need to run a credit check for DIRECTV, can I have your social please?

You simply misdialed the number since our numbers are close. The good news is we can set you up with a new promo and give you the newest whole home DVR system that can record up to 5 shows at once with free installation. We will also give you access to over 30,000 movies and TV shows for FREE!  I can get you over 185 of the most popular channels for only $45 per month on 1 TV. I will need to run a credit check for DIRECTV, can I have your social please?

You’ve reached The Solutions Center not your carrier, which is how I can offer you such great savings. I can get you over 185 of the most popular channels for only $45 per month on 1 TV and give you 3 free months of HBO, Showtime, Starz, and Cinemax!   That includes the newest HD-DVR system plus the NFL Sunday Ticket!  I will need to run a credit check for DIRECTV, can I have your social please?

You’ve reached The Solutions Center so I can’t transfer the call. I understand you’re calling about another issue, but while you’re on the line I might be able to save you a lot of money with exclusive DIRECTV promotions. I can also give you the newest whole home DVR system that can record 200 hours of content! So I can see what other offers are in your area what is your street address?

THIRD PRODUCT

8. I noticed we don’t have you protected  through our cyber security program. This puts you at a higher risk of getting viruses and your information being put on the dark web.  You’ve reached The Solutions Center. We have a discounted plan that fights and protects you from these threats plus gives you 24/7 support on your computer, smart phones, TV, and tablets. Our US based call centers give you unlimited help with virus removal, software installation, new device setup, and so much more. This plan retails for $200, but if you add our plan today I can discount your upfront fee to $49.99 and then only $9.99 a month! How many computers and phones do you have?

1 OR MORE: Great then you definitely need this plan. It covers your computer, smart phones, TV, tablets, and more.  This will be your own personal IT professional that can help you easily from the comfort of  your own home 365 days a year! This is NOT coverage you can get with your Internet service or cable. It’s not even covered under most product warranties. If you get a virus it’s going to cost  you up to $250 just to remove it so this is a great value. I can activate your plan in just a few simple steps. What credit card do you want to use?

 

NO DEVICES: This covers your smart phones, tablets, smart TVs, and desktop computers. It covers anything that connects to the Internet. I am sure you have electronics that you need help with and this plan will have you covered. You do have some of these devices in your home, don’t you?

YES – CONTINUE TO REBUTTAL 2

NO – MOVE TO ADT

On top of the tech support you also get a personal firewall, cloud storage,  parental controls, and the same secure password manager sold at Office Max. This plan is an absolute must have service these days! If you have Internet or Cell service you need this too! You cannot go without it. And we will cover a computer and smart phone to make sure you are fully protected. Can we go ahead and add this plan?

Do you have important information on your home computers, tablets, or phones?  You can backup 250 gigabits in our secure cloud storage –  just in case your hard drive fails or your computer loses memory. Plus it automatically backups up for you. I am sure  you have pictures, documents, and more that you would not want to lose. Let’s get you covered. Can you please confirm your email address?

  • 24/7/365 Support for Internet connected electronics (computer, tablet, smart tv, game console, cameras, blue ray, etc…)
  • US Based call center
  • Virus and spyware removal
  • Pc, tablet, smartphone set up
  • Add device to network
  • Performance tune up
  • Software install or repair
  • Wireless network set up
  • Unlimited virus removals
  • Hard drive defrag
  • Chat, web, or phone support
  • Anti virus
  • Anti spyware
  • Anti hacker
  • Parental controls
  • Digital wallet
  • Unlimited virus removals
  • Ransomware scanning and removal
  • Automated backups
  • Cloud storage
  • Form fill
  • Smart logins
  • Easy backup
  • 256 bit encryption
  • Remote file access
  • Personal firewall
  • Guaranteed protection
  • Anti theft for phone + tablet
  • Anti phishing / safe surfing