What is this charge / I got an email about this plan what is it… : This is for the 24/7 tech support plan you purchased with us. This plan gives you 365 day a year coverage on any and all technical issues including virus removal, new device set up, and computer repair. Does that answer your question?
How did i order this / I didn’t place order….. : You placed this order on “Date” and should have undergone a confirmation at that time explaining all of the benefits of this must have plan.
Just cancel the plan I just don’t want it……. : You certainly can cancel this plan, but how are you currently protecting yourself from identity theft, viruses, ransomware and data loss? I urge you if you use the Internet you NEED to keep this coverage. The fact is the way we live and access information is changing and you need this protection. Can we go ahead and keep it? IF NO: Ok before I cancel this plan I need you to confirm you understand once we remove this plan you will loose all support and protection. This coverage is not available with your Internet service or any equipment warranty. Are you absolutely sure you want to do this?
I already get tech support / have macafee / pay for internet service…… :
How does this relate to the pro plan? This is totally separate from the protection plan. The protection plan covers accidental damage and service calls on your TV service. This plan gives you comprehensive support on every single Internet connected device in your home. This coverage is not available with your TV or Internet service. Does that answer your question?
I have a tech problem: Let me get you over to our US based support center. (SEND TO 844-839-5701)
Please keep in mind you will pay up to $149 dollars per occurrence with Geek Squad or Best Buy for support. And thats just for them to fix 1 problem! We will cover a multitude of problems including virus removal, email support, new device set up, data recovery, and more – all for one low monthly price. Lets start the process can you confirm your email?
Please keep in mind you will pay up to $149 dollars per occurrence with Geek Squad or Best Buy for support. And thats just for them to fix 1 problem! We will cover a multitude of problems including virus removal, email support, new device set up, data recovery, and more – all for one low monthly price. Lets start the process can you confirm your email?
This plan replaces services you may already be paying for like MacAfee and cloud storage, saving you up to $200 a year so it actually saves you money. And if you do not subscribe to any of these services you are at risk of losing precious photos and open to hackers and viruses that can corrupt and destroy your computer. Let’s protect your investment and get you secure. What credit card would you like to use?
This is a must have service. Technology is not going away – the way we buy things and access information is changing. Everyone needs to have this service. It’s a new utility – if you have internet or cell service you better have this, too! What name would you like to put it under?
This is the same product sold at Office Max, Office Depot, and the Home Shopping Network for hundreds of dollars. We are the only ones that can offer you this special unadvertised price. Can we go ahead and add this plan?
This is on demand in home support that operates on your schedule. Unlike some services you won’t have to bring your computer into a repair shop – we will fix your problem over the phone from our US based call center. Unlike other companies that outsource their calls to India – we will provide an easy experience. Can we get you covered?
Any new device you buy from a TV to a refrigerator may now be wi-fi enabled. In fact Intel expects the number of devices in every American home to go from 10 to 50 by the year 2020. Technology is changing rapidly and this plan is a must have service.
Of course you’ve heard of identity theft? The number one way people steal identities is through their PC. Our anti-virus and anti-hacking software that will regularly scan your home’s PC to detect not only virus but malware. This will help prevent cyber theft of your data and personal information. We need to get your protected. What credit card will you use?
You’ve heard of the dark web? This will help you to prevent your information from being sold on the dark web. To a hacker, having a weak or non-existent watchdog program on your computer is like hanging a welcome sign and leaving your front door wipe open. On top of protection we provide useful programs that you will use every day like the password keeper, secure digital wallet for online shopping, and more. Are you ready to sign up?