REVIEW THE DIRECTV ORDER CONFIRMATION PAGE TO ENSURE ORDER IS ACCURATE. MAKE CHANGES AS NEEDED.
1. Mr./Mrs. (customer last name), lets finalize your DIRECTV order, OK?
2a. Can you please spell out your first and last name?
2b. And you can please spell out the street address? And the city, state, zip code?
2c. Can you please confirm your phone number?
2d. And we do need to add a 2nd phone number to your account can I have that please?
3. You understand you are placing an order for DIRECTV service and switching from your current TV provider?
4. IF IN AN APARTMENT: I see you’re in an apartment. Do you see any satellite dishes on the property?
YES: GO TO 4
NO: You will need to be able to have a satellite installed to get this great deal so I am unable to set you up at this time.
5. Do you currently have a TV bundle?
YES: Compare and save with our available Internet and TV packages.
NO: Go to 5.