Thank you for calling protection plan center, my name is X can I have your number so I can pull your account up?
Thank you, I am just looking to make sure everything in your account is up to date. I am also going to be signing you up for a complementary savings club which informs you about the latest and greatest promotions. Message and data rates apply.
And it looks like since you’ve been with us for a year you qualify for a
Only has pro plan: Our protection plan plus. Our plan gives you access to 4 of our premium plans bundled into one at a heavily discounted rate. We bundle our protection plan, which covers your TV and Internet equipment; Our 5Devices plan, which protects any 5 of your internet connected devices like your phones and TVs; our ID theft coverage, which protects you from cyber threats and gives you up to 1 million in cyber security insurance. AND On top of all that, you are also upgraded to total tech premium, which gives you 24/7 access to tech support from US based call centers. Since you have been with us for a year, you have unlocked a premium rate to our master plan for $29.99 a month. Let’s get you locked in for this great coverage, can we use the credit card we have on file ending in XXXX?
Rebuttal 1: This plan covers so much! It bundles 4 premuin plans into 1, providing you comprehensive protection for your devices, coverage against cyber threats, and 24/7 tech support from US based call centers. Can we go ahead and sign you up?
Rebuttal 2: Our protection plan plus is designed to offer comprehensive support and protection for all your technological services. You are protected with $1 million in identity theft insurance, any 5 of your internet connected devices are covered for any damages like if your screen was to crack. On top of all that, you are offered 24/7 tech support. Let’s get you signed up today, ok?
Has ID, no PC Support: Heavily discounted PC support coverage plan! upgrade to Total Tech Premium which gives you 24/7 support on your computer, smart phones, and tablets. Our US based call center give you unlimited help with virus removal, email support, software installation, new device setup, and so much more. If you sign up today, you only pay $9.99 which covers your first bill and your coverage is activated immediately. We will go ahead and add this to the card you have on account okay?
Rebuttal 1: This technical support covers so much! It covers every single internet connected device in your home. This is your own personal IT professional that can help you from the comfort of your home 365 days a year! There is no contract or cancellation fee, and for just $12.99 today, you can try it out and see the benefits. Let’s go ahead and add that plan today okay?
Rebuttal 2: You definitely need this plan. It covers your computer, smart phones, TV, tablets, and more. This will be your own personal IT professional that can help you easily from the comfort of your own home 365 days a year! This is NOT coverage you can get with your Internet service or cable. It’s not even covered under most product warranties. If you get a virus it’s going to cost you up to $250 just to remove it so this is a great value. I can activate your plan in just a few simple steps. Can we add this plan?
Has PC, no ID: Heavily discounted identity theft coverage plan! This plan proactively scans to keeps you protected and if there is an issue, it has a full identity restoration from a division of certified experts. We save you hundreds of hours and do all the heavy lifting for you. Plus you are covered with up to $1 million in insurance for everything, including your out of pocket expenses. So let’s go ahead and get you protected today. We will go ahead and add this to the card you have on account okay?
Rebuttal 1: Keep in mind this is essential protection that will cover your entire family not just you. This plan monitors everything from your social security number to your bank accounts to even your medical insurance for fraud and theft. Let’s get your family protected today and sign you up. Can I add this plan?
Rebuttal 2: This is the exact same identity theft protection agency used by the department of homeland security and the IRS. We even review your medical ID to make sure your personal information has not been stolen to receive medical care or prescriptions. Identity theft can impact anyone, anywhere, at any time so this is why you need protection. Can we go ahead and get you protected?
If possible to bundle after they said yes:
For ID: we can also add identity theft coverage. This prevents you and your family from your identity being stolen and also protects against credit card fraud and medical fraud. We can bundle this coverage with your total tech premium plan for only $14.99 a month. Can we go ahead and add this plan?
For PC: we are also offering a free upgrade to Total Tech Premium which gives you 24/7 tech support on your computers, smart phones, and tablets. Our US based call centers give you unlimited help with virus removal, email support, software installation, new device setup, and so much more. If you sign up today, we will bundle your plan with your identity theft plan and you only pay $14.99 and your coverage is activated immediately. We can go ahead and add this to the card you have on file today okay?