1. Hello Mr./Mrs. (customer last name), lets finalize your ADT order, OK?
2. You understand you are ordering a home security system through ADT and this is separate from your TV service?
3a. Your installation is scheduled for DAY OF WEEK, DATE, TIME SLOT. The installer can arrive at any time during that time slot.
IF NO INSTALL APPOINTMENTS ARE AVAILABLE: 3b. We are going to call you within the next 72 hours to confirm and schedule your installation appointment.
4. The installer will call you on the day of the installation to confirm you are home. If they cannot reach you, your appointment will automatically be rescheduled.
5. The installer will give you an official certificate to present to your home owners warranty so you can get a discount of up to 20 percent. On top of that you will also get a $500 theft guarantee and lifetime warranty.
6. I want to thank you for your order. You have made a great choice to protect your family and home today. Have a great day!