AT&T MOBILE SUPPORT SCRIPT

* CLICK THE + SYMBOL FOR EACH CALL TYPE TO ACCESS THE SCRIPT.

MOBILE ORDERS CAN BE LOOKED UP IN SARA PLUS (ONLY A FEW OF THEM GO T

1. Thank you for calling this is YOUR NAME. Can I have your phone number please?
2. How can I help you today?

CALL ENDER:

I noticed we don’t have you protected  through our cyber security program. This puts you at a higher risk of getting viruses and your information being put on the dark web.  We have a discounted plan that fights and protects you from these threats plus gives you 24/7 support on your computer, smart phones, TV, and tablets. Our US based call centers give you unlimited help with virus removal, software installation, new device setup, and so much more. Similar plans retail for $19.99, but if you add our plan today I can get you a discounted rate of only $9.99 a month! How many computers and phones do you have?

1 OR MORE: Great then you definitely need this plan. It covers your computer, smart phones, TV, tablets, and more.  This will be your own personal IT professional that can help you easily from the comfort of  your own home 365 days a year! This is NOT coverage you can get with your Internet service or cable. It’s not even covered under most product warranties. If you get a virus it’s going to cost  you up to $150 just to remove it so this is a great value. I can activate your plan in just a few simple steps. What credit card do you want to use?

NO DEVICES / INTERNET – move to call ender in lower left / ID Theft

On top of the tech support you also get a personal firewall, cloud storage,  parental controls, and the same secure password manager sold at Office Max. This plan is an absolute must have service these days! If you have Internet or Cell service you need this too! You cannot go without it. And we will cover a computer and smart phone to make sure you are fully protected. Can we go ahead and add this plan?

Do you have important information on your home computers, tablets, or phones?  You can backup 250 gigabits in our secure cloud storage –  just in case your hard drive fails or your computer loses memory. Plus it automatically backups up for you. I am sure  you have pictures, documents, and more that you would not want to lose. Let’s get you covered. Can you please confirm your email address?

  • 24/7/365 Support for Internet connected electronics (computer, tablet, smart tv, game console, cameras, blue ray, etc…)
  • US Based call center
  • Virus and spyware removal
  • Pc, tablet, smartphone set up
  • Add device to network
  • Performance tune up
  • Software install or repair
  • Wireless network set up
  • Unlimited virus removals
  • Hard drive defrag
  • Chat, web, or phone support
  • Anti virus
  • Anti spyware
  • Anti hacker
  • Parental controls
  • Digital wallet
  • Unlimited virus removals
  • Ransomware scanning and removal
  • Automated backups
  • Cloud storage
  • Form fill
  • Smart logins
  • Easy backup
  • 256 bit encryption
  • Remote file access
  • Personal firewall
  • Guaranteed protection
  • Anti theft for phone + tablet
  • Anti phishing / safe surfing