S C R I P T
1. Thank you for calling The Solution Center. This is YOUR NAME and my operator ID is YOUR EXTENSION. Can I have your phone number please?
2. Can I have your first and last name?
3. And your zip code?
4. How can I help you?
Well we are The Solutions Center, please tell me what’s going on with your provider. I take calls from people who need assistance all day. Maybe I can help point you in the right direction.
I understand you’re calling about another issue, but while you’re on the line I would like to explain this offer to you. Your provider may be billing you $8.99 a month for their protection plan, which adds up to over $100 a year! I can get you a discounted plan that covers you for 3 years for only $99.99! That’s 3 years for the price of one! If you are currently paying for a plan, you can remove that fee and lower your bill every month. What is your street address?
If you don’t have the plan, you’re at risk for out of pocket repair costs. If you need a tech to come out the rate is $99 per service call! Our plans pay for itself with just one use! You don’t want to be on the hook for service call fees. Our plan will reimburse you for them. Let’s lock in your discounted plan. What credit card did you want to use?
I already mentioned the savings, but on top of that you’ll have the peace of mind of a no fault warranty with a money back guarantee! If we can’t fix your issue, we’ll refund your money. This is a win win situation.Can you please spell out your email address so we can send you confirmation of the plan?
You’ve reached The Solutions Center, an authorized retailer for DIRECTV. While you’re on the line I can save you money with exclusive promotions. I don’t know if you’re aware, but you may be getting billed every month for a protection plan by your provider. I can offer you a discounted plan through us. This plan is independent of DIRECTV and covers you for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process what’s your address?
You simply misdialed the number don’t worry it happens all the time. I can get you a discounted no fault warranty at almost 50% off the retail price. It only takes a few minutes. All I need is your address. What is it?
This protection plan is through The Solutions Center not your carrier, which is why I can offer you such great savings. Our plan is independent of your provider and can save you up to $150 dollars! Let’s start the savings process. What’s your address?
You’ve reached The Solutions Center so I can’t transfer the call. I understand you’re calling about another issue, but while you’re on the line I might be able to save you a lot of money with exclusive promotions. It only takes a moment to get started. What is your email address?
PAY BILL / BILL ISSUE
5.I don’t know if you’re aware, but you may be getting billed every month for a protection plan. You can now get a discounted plan through The Solutions Center, an authorized retailer for DIRECTV. This independent plan covers your tv and internet equipment for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process. What’s your address?
Now, our plan covers all wiring in and outside of your home, the system components, the remotes, and service call fees if a tech is dispatched. Let’s get your discounted coverage started. What credit card would you like to use?
I don’t know if you’re aware, but you may be getting billed every month for a protection plan. You can now get a discounted plan through The Solutions Center, an authorized retailer for DIRECTV. This independent plan covers your tv and internet equipment for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process. What’s your address?
Now, our plan covers all wiring in and outside of your home, the system components, the remotes, and service call fees if a tech is dispatched. Let’s get your discounted coverage started. What credit card would you like to use?
Well we are The Solutions Center, please tell me what’s going on with your provider. I take calls from people who need assistance all day. Maybe I can help point you in the right direction.
I understand you’re calling about another issue, but while you’re on the line I would like to explain this offer to you. Your provider may be billing you $8.99 a month for their protection plan, which adds up to over $100 a year! I can get you a discounted plan that covers you for 3 years for only $99.99! That’s 3 years for the price of one! If you are currently paying for a plan, you can remove that fee and lower your bill every month. What is your street address?
If you don’t have the plan, you’re at risk for out of pocket repair costs. If you need a tech to come out the rate is $99 per service call! Our plans pay for itself with just one use! You don’t want to be on the hook for service call fees. Our plan will reimburse you for them. Let’s lock in your discounted plan. What credit card did you want to use?
I already mentioned the savings, but on top of that you’ll have the peace of mind of a no fault warranty with a money back guarantee! If we can’t fix your issue, we’ll refund your money. This is a win win situation.Can you please spell out your email address so we can send you confirmation of the plan?
You’ve reached The Solutions Center, an authorized retailer for DIRECTV. While you’re on the line I can save you money with exclusive promotions. I don’t know if you’re aware, but you may be getting billed every month for a protection plan by your provider. I can offer you a discounted plan through us. This plan is independent of DIRECTV and covers you for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process what’s your address?
You simply misdialed the number don’t worry it happens all the time. I can get you a discounted no fault warranty at almost 50% off the retail price. It only takes a few minutes. All I need is your address. What is it?
This protection plan is through The Solutions Center not your carrier, which is why I can offer you such great savings. Our plan is independent of your provider and can save you up to $150 dollars! Let’s start the savings process. What’s your address?
You’ve reached The Solutions Center so I can’t transfer the call. I understand you’re calling about another issue, but while you’re on the line I might be able to save you a lot of money with exclusive promotions. It only takes a moment to get started. What is your email address?
The great thing about our plan is it’s universal coverage. No matter what provider you go to, our plan will follow. It only takes a few moments to start your savings process. What credit card would you like to use?
I just need a good phone number to reach you back at in case we get disconnected.
When will you have the money available? We can go ahead a post date the plan so you do not miss out on the savings!
Our system is military encrypted so when I type the numbers into our system, it shows up as Xs for your security. I won’t be able to see it once it is entered.
a. NEW SERVICE
5. OK I understand you are calling about “REPEAT ISSUE” today. While I have you on the line, I noticed we don’t have your devices covered through our 5 devices plan. You can now get this discounted plan through The Solutions Center. This plan is independent from your carrier and covers up to 5 of your devices in your home on all damages and repairs for one low monthly rate. This includes your smart phones, tablets, computers, TVs and more! You can get this plan for only a one-time fee of $49.99 and then just $14.99 a month. What credit card would you like to use?
***WHEN YOU CLICK THE NEXT STEP BUTTON YOU WILL BE REDIRECTED TO THE SPECTRUM / CABLE SCRIPT. ***
Well we are The Solutions Center, please tell me what’s going on with your provider. I take calls from people who need assistance all day. Maybe I can help point you in the right direction.
You definitely need this plan. This not only covers your internet connected devices, but also your gaming systems, security cameras, even your home speakers. Any device that could break or stop working can be covered with our warranty. Plus, we also offer plans that can cover up to 10 and even 20 different devices in your home. So can we go ahead and add this coverage?
Keep in mind most cell phone warranty plans start around $10 a month and that is just for one phone. Our plan covers up to 5 for a fraction of the cost. This plan is a must have service these days especially if you have kids in the home. Our low deductible and monthly cost will give you ease of mind knowing any damages and repairs will be covered. It only takes a moment. What credit card can we use today?
On top of everything I have mentioned we also do free shipping on all repairs and have no hidden fees. We give you hassle-free service and it is all done online so you don’t even have to wait on hold when filing a claim. Cell phones, laptops, computers, and even TVs can cost thousands of dollars now a days so why risk having to pay that when it breaks. Let’s get your devices covered today, what credit card would you like to use?
You’ve reached The Solutions Center. While you’re on the line I can save you money with exclusive promotions. We have a discounted plan that protects your devices from all breaks including screen cracks and water damage! Let’s start the process what’s your address?
You simply misdialed the number don’t worry it happens all the time. I can get you a discounted plan that covers every kind of device in your home including TVs, speakers, security cameras, even gaming systems . It only takes a few minutes. All I need is your address. What is it?
This plan is through The Solutions Center not your carrier. Your carrier does not offer this coverage with your cell phone provider. Most companies charge double if not triple the cost for their warranty plans. Don’t wait until something breaks, let’s get your devices protected. What credit card would you like to use?
You’ve reached The Solutions Center so I can’t transfer the call. I understand you’re calling about another issue, but while you’re on the line I can help protect up to 20 devices in your home for one flat rate. Let’s make sure you are fully covered. What is your first and last name?
TECHNICAL / EQUIPMENT ISSUE
5. I can try and walk you through some troubleshooting, but you should also protect your equipment. I don’t know if you’re aware, but you may be getting billed every month for a protection plan. You can now get a discounted plan through The Solutions Center, an authorized retailer for DIRECTV. This independent plan covers your tv and internet equipment for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process. What’s your address?
Now, our plan covers all wiring in and outside of your home, the system components, the remotes, and service call fees if a tech is dispatched. Let’s get your discounted coverage started. What credit card would you like to use?
I don’t know if you’re aware, but you may be getting billed every month for a protection plan. You can now get a discounted plan through The Solutions Center, an authorized retailer for DIRECTV. This independent plan covers your tv and internet equipment for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process. What’s your address?
Now, our plan covers all wiring in and outside of your home, the system components, the remotes, and service call fees if a tech is dispatched. Let’s get your discounted coverage started. What credit card would you like to use?
I understand you’re calling about another issue, but while you’re on the line I would like to explain this offer to you. Your provider may be billing you $8.99 a month for their protection plan, which adds up to over $100 a year! I can get you a discounted plan that covers you for 3 years for only $99.99! That’s 3 years for the price of one! If you are currently paying for a plan, you can remove that fee and lower your bill every month. What is your street address?
If you don’t have the plan, you’re at risk for out of pocket repair costs. If you need a tech to come out the rate is $99 per service call! Our plans pay for itself with just one use! You don’t want to be on the hook for service call fees. Our plan will reimburse you for them. Let’s lock in your discounted plan. What credit card did you want to use?
I already mentioned the savings, but on top of that you’ll have the peace of mind of a no fault warranty with a money back guarantee! If we can’t fix your issue, we’ll refund your money. This is a win win situation.Can you please spell out your email address so we can send you confirmation of the plan?
You’ve reached The Solutions Center, an authorized retailer for DIRECTV. While you’re on the line I can save you money with exclusive promotions. I don’t know if you’re aware, but you may be getting billed every month for a protection plan by your provider. I can offer you a discounted plan through us. This plan is independent of DIRECTV and covers you for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process what’s your address?
You simply misdialed the number don’t worry it happens all the time. I can get you a discounted no fault warranty at almost 50% off the retail price. It only takes a few minutes. All I need is your address. What is it?
This protection plan is through The Solutions Center not your carrier, which is why I can offer you such great savings. Our plan is independent of your provider and can save you up to $150 dollars! Let’s start the savings process. What’s your address?
You’ve reached The Solutions Center so I can’t transfer the call. I understand you’re calling about another issue, but while you’re on the line I might be able to save you a lot of money with exclusive promotions. It only takes a moment to get started. What is your email address?
The great thing about our plan is it’s universal coverage. No matter what provider you go to, our plan will follow. It only takes a few moments to start your savings process. What credit card would you like to use?
I just need a good phone number to reach you back at in case we get disconnected.
When will you have the money available? We can go ahead a post date the plan so you do not miss out on the savings!
Our system is military encrypted so when I type the numbers into our system, it shows up as Xs for your security. I won’t be able to see it once it is entered.
UPGRADE EQUIPMENT
5. I noticed we don’t have you protected through our cyber security program. This puts you at a higher risk of getting viruses and your information being put on the dark web. You’ve reached The Solution Center and we have a discounted plan that fights and protects you from these threats plus gives you 24/7 support on your computer, smart phones, TV, and tablets. Our US based call centers give you unlimited help with virus removal, software installation, new device setup, and so much more. If you sign up today, you only pay $49.99 upfront and then $9.99 a month! What credit card would you like to use?
Well we are The Solutions Center, please tell me what’s going on with your provider. I take calls from people who need assistance all day. Maybe I can help point you in the right direction.
You definitely need this plan. It covers your computer, smart phones, TV, tablets, and more. This will be your own personal IT professional that can help you easily from the comfort of your own home 365 days a year! This is NOT coverage you can get with your Internet service or cable. It’s not even covered under most product warranties. If you get a virus it’s going to cost you up to $250 just to remove it so this is a great value. I can activate your plan in just a few simple steps. What credit card do you want to use?
On top of the tech support you also get a personal firewall, cloud storage, parental controls, and the same secure password manager sold at Office Max. This plan is an absolute must have service these days! If you have Internet or Cell service you need this too! You cannot go without it. And we will cover a computer and smart phone to make sure you are fully protected. Can we go ahead and add this plan?
Do you have important information on your home computers, tablets, or phones? You can backup 250 gigabits in our secure cloud storage – just in case your hard drive fails or your computer loses memory. Plus it automatically backups up for you. I am sure you have pictures, documents, and more that you would not want to lose. Let’s get you covered. Can you please confirm your email address?
You’ve reached The Solutions Center. While you’re on the line I can save you money with exclusive promotions. We have a discounted plan that protects you from online threats plus gives you 24/7 support on your computer, smart phones, TV, and tablets. Let’s start the process what’s your address?
You simply misdialed the number don’t worry it happens all the time. I can get you a discounted plan that covers unlimited help with virus removal, software installation, new device setup, and so much more at almost 50% off the retail price. It only takes a few minutes. All I need is your address. What is it?
This plan is through The Solutions Center not your carrier. Your carrier does not offer this coverage with your Internet service which puts you at risk of viruses and your information being put on the dark web. Can we please go ahead and get you protected today?
You’ve reached The Solutions Center so I can’t transfer the call. I understand you’re calling about another issue, but while you’re on the line I can help resolve your issue and give you support that you simply do not get with your Internet provider. Lets make sure you are fully covered. What is your first and last name?
THE ULTIMATE PC + PHONE SECURITY AND BACKUP SUITE. WE HAVE THE CHEAPEST PLANS IN THE INDUSTRY WITHOUT SACRIFICING QUALITY. OUR PLANS ARE 30-50% LESS THAN OUR COMPETITORS!
- We handle the sales and billing. All tech support will be provided by a top notch, US based call center that does nothing but tech support. Our customers are getting more and more Internet connected devices – monthly tech support will be a product everyone has in the next few years! This is a product our callers already need.
- They CANNOT get this kind of support from their internet provider or computer manufacturer or mobile maker. They have to pay for this support and we have fought hard to keep our cost less than half of what other tech support companies are charging for the exact same service!
- 24 / 7 / 365 support. Customers can choose to call into the US based call center or do chat online- unlike other tech support plans that outsource to India. This means customers can easily understand who they are talking to!
- Tech support can remotely log into the customers device, take over, and fix the issue right over the phone. This covers virtually anything from adding a printer, removing a virus, installing software, and more!
- ALL INCLUSIVE BUNDLE:
- Just $9.99 a month
- No contract
- No credit check
- Convenient automatic billing
- Replaces any current service the customer may have for anti-virus with their computer so customers can cancel those services!
- JUST CHOOSE PC SUPPORT IN AGEMNI AND NOTE THE ACCOUNT TO ADD!
- REQUIREMENTS:
- Customer must have Internet service.
- Must provide a valid email address.
- Must have a valid home mailing address.
- This is NOT a warranty – this is a tech support service. It does NOT cover broken devices, cracked screens, etc…
The great thing about our plan is it’s universal coverage. No matter what provider you go to, our plan will follow. It only takes a few moments to start your savings process. What credit card would you like to use?
I just need a good phone number to reach you back at in case we get disconnected.
When will you have the money available? We can go ahead a post date the plan so you do not miss out on the savings!
Our system is military encrypted so when I type the numbers into our system, it shows up as Xs for your security. I won’t be able to see it once it is entered.
PPV / NETFLIX
5. I don’t know if you’re aware, but you may be getting billed every month for a protection plan. You can now get a discounted plan through The Solutions Center, an authorized retailer for DIRECTV. This independent plan covers your tv and internet equipment for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process. What’s your address?
Now, our plan covers all wiring in and outside of your home, the system components, the remotes, and service call fees if a tech is dispatched. Let’s get your discounted coverage started. What credit card would you like to use?
I don’t know if you’re aware, but you may be getting billed every month for a protection plan. You can now get a discounted plan through The Solutions Center, an authorized retailer for DIRECTV. This independent plan covers your tv and internet equipment for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process. What’s your address?
Now, our plan covers all wiring in and outside of your home, the system components, the remotes, and service call fees if a tech is dispatched. Let’s get your discounted coverage started. What credit card would you like to use?
Well we are The Solutions Center, please tell me what’s going on with your provider. I take calls from people who need assistance all day. Maybe I can help point you in the right direction.
I understand you’re calling about another issue, but while you’re on the line I would like to explain this offer to you. Your provider may be billing you $8.99 a month for their protection plan, which adds up to over $100 a year! I can get you a discounted plan that covers you for 3 years for only $99.99! That’s 3 years for the price of one! If you are currently paying for a plan, you can remove that fee and lower your bill every month. What is your street address?
If you don’t have the plan, you’re at risk for out of pocket repair costs. If you need a tech to come out the rate is $99 per service call! Our plans pay for itself with just one use! You don’t want to be on the hook for service call fees. Our plan will reimburse you for them. Let’s lock in your discounted plan. What credit card did you want to use?
I already mentioned the savings, but on top of that you’ll have the peace of mind of a no fault warranty with a money back guarantee! If we can’t fix your issue, we’ll refund your money. This is a win win situation.Can you please spell out your email address so we can send you confirmation of the plan?
You’ve reached The Solutions Center, an authorized retailer for DIRECTV. While you’re on the line I can save you money with exclusive promotions. I don’t know if you’re aware, but you may be getting billed every month for a protection plan by your provider. I can offer you a discounted plan through us. This plan is independent of DIRECTV and covers you for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process what’s your address?
You simply misdialed the number don’t worry it happens all the time. I can get you a discounted no fault warranty at almost 50% off the retail price. It only takes a few minutes. All I need is your address. What is it?
This protection plan is through The Solutions Center not your carrier, which is why I can offer you such great savings. Our plan is independent of your provider and can save you up to $150 dollars! Let’s start the savings process. What’s your address?
You’ve reached The Solutions Center so I can’t transfer the call. I understand you’re calling about another issue, but while you’re on the line I might be able to save you a lot of money with exclusive promotions. It only takes a moment to get started. What is your email address?
The great thing about our plan is it’s universal coverage. No matter what provider you go to, our plan will follow. It only takes a few moments to start your savings process. What credit card would you like to use?
I just need a good phone number to reach you back at in case we get disconnected.
When will you have the money available? We can go ahead a post date the plan so you do not miss out on the savings!
Our system is military encrypted so when I type the numbers into our system, it shows up as Xs for your security. I won’t be able to see it once it is entered.
MOVING
5. Ok then right now is the perfect time to save some money and protect your equipment. I don’t know if you’re aware, but you may be getting billed every month for a protection plan. You can now get a discounted plan through The Solutions Center, an authorized retailer for DIRECTV. This independent plan covers your tv and internet equipment for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process. What’s your address?
Now, our plan covers all wiring in and outside of your home, the system components, the remotes, and service call fees if a tech is dispatched. Let’s get your discounted coverage started. What credit card would you like to use?
I don’t know if you’re aware, but you may be getting billed every month for a protection plan. You can now get a discounted plan through The Solutions Center, an authorized retailer for DIRECTV. This independent plan covers your tv and internet equipment for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process. What’s your address?
Now, our plan covers all wiring in and outside of your home, the system components, the remotes, and service call fees if a tech is dispatched. Let’s get your discounted coverage started. What credit card would you like to use?
Well we are The Solutions Center, please tell me what’s going on with your provider. I take calls from people who need assistance all day. Maybe I can help point you in the right direction.
I understand you’re calling about another issue, but while you’re on the line I would like to explain this offer to you. Your provider may be billing you $8.99 a month for their protection plan, which adds up to over $100 a year! I can get you a discounted plan that covers you for 3 years for only $99.99! That’s 3 years for the price of one! If you are currently paying for a plan, you can remove that fee and lower your bill every month. What is your street address?
If you don’t have the plan, you’re at risk for out of pocket repair costs. If you need a tech to come out the rate is $99 per service call! Our plans pay for itself with just one use! You don’t want to be on the hook for service call fees. Our plan will reimburse you for them. Let’s lock in your discounted plan. What credit card did you want to use?
I already mentioned the savings, but on top of that you’ll have the peace of mind of a no fault warranty with a money back guarantee! If we can’t fix your issue, we’ll refund your money. This is a win win situation.Can you please spell out your email address so we can send you confirmation of the plan?
You’ve reached The Solutions Center, an authorized retailer for DIRECTV. While you’re on the line I can save you money with exclusive promotions. I don’t know if you’re aware, but you may be getting billed every month for a protection plan by your provider. I can offer you a discounted plan through us. This plan is independent of DIRECTV and covers you for 3 years for only $99.99, saving you over $150 dollars! Let’s start the savings process what’s your address?
You simply misdialed the number don’t worry it happens all the time. I can get you a discounted no fault warranty at almost 50% off the retail price. It only takes a few minutes. All I need is your address. What is it?
This protection plan is through The Solutions Center not your carrier, which is why I can offer you such great savings. Our plan is independent of your provider and can save you up to $150 dollars! Let’s start the savings process. What’s your address?
You’ve reached The Solutions Center so I can’t transfer the call. I understand you’re calling about another issue, but while you’re on the line I might be able to save you a lot of money with exclusive promotions. It only takes a moment to get started. What is your email address?
The great thing about our plan is it’s universal coverage. No matter what provider you go to, our plan will follow. It only takes a few moments to start your savings process. What credit card would you like to use?
I just need a good phone number to reach you back at in case we get disconnected.
When will you have the money available? We can go ahead a post date the plan so you do not miss out on the savings!
Our system is military encrypted so when I type the numbers into our system, it shows up as Xs for your security. I won’t be able to see it once it is entered.
I understand your calling in to cancel. You’ve reached The Solutions Center and we offer a separate service called a Personal Protection Pendent. This can immediately dispatch emergency medical assistance with the touch of a button not only inside your home but anywhere in the country. 24/7 monitoring for $39.99 a month comes with GPS tracking, 72 hour battery life, and is even water resistant. To get started, you pay the $49.99 activation fee and your first month’s bill. Can we go ahead and sign you up?
A.
I understand you want to cancel, but this could help not only yourself but someone you know. Our medical alert pendant has built in GPS tracking capabilities that run off one of America’s largest 4G LTE mobile networks. You don’t even need a landline service for it to work and it can even track individuals that are lost or wander. It is a must have service these days. Signing up only takes a moment, can we go ahead and do that?
B
Keep in mind this device has built in battery backup that last between 3-4 days on average. It has an award-winning design that is small, durable, and lightweight. It is so simple to use with its one touch operation and since it is water resistant, it can even be used in the shower where most falls can happen! We can even offer a discount if you pay yearly that would give you almost 2 free months of service! Can we go ahead and sign you up?
C
Most importantly this is something that can save a life. This is not only for someone who has fallen but can help anyone during a medical emergency such as a heart attack or someone who suffers from asthma or COPD. It may not only help you out but can help a family member or friend. Medical emergencies can impact anyone anywhere anytime which is why this is so important. Are you sure you want to turn down this offer?
Who have I reached?
You’ve reached The Solutions Center. While I have you on the line this is a great chance for you to be protected against medical emergencies. Our device assists you with the touch of a button during any medical emergencies. Let’s get you protected, what is your address?
How did I reach you?
You simply misdialed the number. The good news is even though you may not have called in about this issue, I can explain to you how you are at risk and some steps we can take to protect you or your loved one. For $49 a month this can help save a life and give you peace of mind knowing you are protected. Can we go ahead and sign you up?
Cont. Carrier References:
You’ve reached The Solutions Center not your carrier. While you are on the line I wanted to explain the offers you are eligible for. Our alert pendant is protection anywhere you go thanks to its built in 4G LTE GPS monitoring with easy tracking capabilities. Let’s go ahead and sign you up okay?
Asks to be transferred to carrier:
You’ve reached The Solutions Center so I can’t transfer the call. I understand you’re calling about another issue, but while you’re on the line I can offer you our durable, lightweight, water-resistant alert pendant that comes with loud, crystal-clear audio. To get this started I just need to know your address, what is it?
THE ULTIMATE PC + PHONE SECURITY AND BACKUP SUITE. WE HAVE THE CHEAPEST PLANS IN THE INDUSTRY WITHOUT SACRIFICING QUALITY. OUR PLANS ARE 30-50% LESS THAN OUR COMPETITORS!
- We handle the sales and billing. All tech support will be provided by a top notch, US based call center that does nothing but tech support. Our customers are getting more and more Internet connected devices – monthly tech support will be a product everyone has in the next few years! This is a product our callers already need.
- They CANNOT get this kind of support from their internet provider or computer manufacturer or mobile maker. They have to pay for this support and we have fought hard to keep our cost less than half of what other tech support companies are charging for the exact same service!
- 24 / 7 / 365 support. Customers can choose to call into the US based call center or do chat online- unlike other tech support plans that outsource to India. This means customers can easily understand who they are talking to!
- Tech support can remotely log into the customers device, take over, and fix the issue right over the phone. This covers virtually anything from adding a printer, removing a virus, installing software, and more!
- ALL INCLUSIVE BUNDLE:
- Just $9.99 a month
- No contract
- No credit check
- Convenient automatic billing
- Replaces any current service the customer may have for anti-virus with their computer so customers can cancel those services!
- JUST CHOOSE PC SUPPORT IN AGEMNI AND NOTE THE ACCOUNT TO ADD!
- REQUIREMENTS:
- Customer must have Internet service.
- Must provide a valid email address.
- Must have a valid home mailing address.
- This is NOT a warranty – this is a tech support service. It does NOT cover broken devices, cracked screens, etc…
I also must inform you that your private information may have been exposed in a recent data breach. We can combat these breaches by offering you protection that includes up to $1million in identity theft insurance. This will cover your entire family from credit card fraud, identity theft, and even medical fraud. To be protected it is only $9.99 a month. What credit card would you like to use?
I know we covered a lot on this call today, but this may be the most important one. This proactively scans to keeps you protected and if there is an issue, it has a full identity restoration from a division of certified experts. We save you hundreds of hours and do all the heavy lifting for you. Plus you are covered by our insurance for everything, including your out of pocket expenses. So let’s go ahead and get you protected today. What card would you like to use?
Keep in mind this is essential protection that will cover your entire family not just you. This plan monitors everything from your social security number to your bank accounts to even your medical insurance for fraud and theft. Let’s get your family protected today and sign you up. Can I add this plan?
This is the exact same identity theft protection agency used by the department of homeland security and the IRS. We even review your medical ID to make sure your personal information has not been stolen to receive medical care or prescriptions. Identity theft can impact anyone, anywhere, at any time so this is why you need protection. Can we go ahead and get you protected?
You’ve reached The Solutions Center. While I have you on the line this is a great chance for you to be protected against identity theft. Let’s get you protected, what’s your address?
You simply misdialed the number. This plan can save your identity from being stolen. Can we go ahead and sign you up?
You’ve reached The Solutions Center not your carrier. This is why I can offer you such great promotions to protect your identity. Let’s go ahead and sign you up okay?
You’ve reached The Solutions Center so I can’t transfer the call. Let’s get you and your family protection in the meantime. What credit card would you like to use?
PLAN DETAILS – click PC Support or ID Theft to get the rundown on each service. The bundle includes all services in 1.
PC + ID BUNDLE
$17.99/mo
$49.99/upfront standalone
$17.99/upfront add-on
ALL PLANS INCLUDE:
- No contract
- No credit check
- Convenient automatic billing
- Replaces any current service the customer may have for anti-virus, cloud storage, Lifelock, and more!
REQUIREMENTS:
- PC Support & Bundle – Customer must have Internet service.
- Must provide a valid email address.
- Must have a valid home mailing address.
- Automatic monthly billing to a credit or debit card.
- This is NOT a warranty – this is a tech support service. It does NOT cover broken devices, cracked screens, etc…
Our ID Theft is powered by IdentityForce, the leading Identity Theft protection agency. Millions of Americans use their service. They are even used by the US Government and over 1,000 large companies like Office Max, the Department of Homeland Security, the IRS, Staples, and more.
IdentityForce identity protection is a proactive, advanced system that helps keep your personal information safe. Identity theft can impact anyone, anywhere, at any time – which is why it is important to get protected and ensure you have the protection.
Our lives today are more connected and complex than ever; we do so much online, both in our private and professional lives. Today’s lifestyle leaves the door open for criminals that want to steal your identity. IdentityForce delivers ongoing monitoring, rapid alerts, and recovery services so you can rest assured that someone with experience and knowledge has got your back.
THE ID THEFT PLAN GIVES YOUR ENTIRE FAMILY, INCLUDING YOUR SPOUSE AND CHILDREN, COMPREHENSIVE COVERAGE.
IDENTITY MONITORING
Identity Monitoring = we do a continuous deep dive through thousands of websites plus the Dark Web to detect any illegal trading and selling of your personal information.
Continuous monitoring of your identity, privacy, and credit by using innovative and proactive identity theft protection technology. We’ll detect illegal selling of your personal, financial, and credit information, providing robust monitoring required in today’s connected world.
IdentityForce provides an early warning system rapidly notifying you when your personal information is at risk. Our alerts are sent to your smart phone, tablet, or desktop computer, so you have the power to act before damage is done.
When you want total identity control, count on IdentityForce. Understand your credit score, and where or how your online information is being used. Protect your keystrokes, PIN numbers, and credit card information.
RECOVERY SERVICES
Certified Protection Experts offer comprehensive, 24/7 recovery services. We’ll complete paperwork, make calls, and handle every detail to restore your identity. And, you’re covered by our nationwide $1 million identity theft warranty policy.
- Identity theft warranty – you get $25,000 in coverage to recover out of pocket expenses – even lost wages!
- Identity Restoration – we offer complete recovery services from certificated experts. We do not just help you restore your identity, we save you hundreds of hours by completed all of the paperwork, making calls, and doing all the heavy lifting.
- Lost wallet assistance – quickly cancel and replace cards.
- Private investigators are available 24 hours a day to assist!
MEDICAL IDENTITY THEFT
A vicious type of identity theft is on the rise: medical identity. It occurs when someone steals your personal information to receive free medical care, goods, or prescription drugs. Medical identities are 20 to 50 times more valuable to criminals than financial identities. Medical identity theft can result in inaccuracies in medical records and costly false claims. It can also have life-threatening consequences. If a thief’s health information is mixed with your medical records, it can lead to a misdiagnosis or mistreatment. Misinformation in your records can plague your medical and financial well-being for years. Remember, identity theft is a long-term crime. Fraudulent activity may not show up for six to 12 months or even longer. That’s why it is essential to continually monitor your personal identity. Medical ID theft protection and comprehensive monitoring includes:
- Comprehensive identity monitoring of your medical accounts like your medical warranty identification number and rapid alerts of suspicious activity.
- A simple medical identity form giving you an easy way to secure a benefits payout report from your medical and health warranty companies.
- Protection under its nationwide $1 million master warranty policy with a special medical identity theft rider for victims of theft.
CHILD IDENTITY THEFT
Children – those who can’t protect themselves – are increasingly victims of identity theft. In fact, it’s been reported that in 2017 more than 1 million children were targets of identity theft. Thieves are interested in children’s social security numbers because they are a blank slate, i.e. they don’t have a credit history. This makes them prime targets for criminals looking to open new wireless accounts, bank accounts, and credit cards using their personal information.
CREDIT CARD FRAUD
Credit Card Fraud is not Identity Theft. When a fraudster obtains your credit card information, your credit card company may notify you first. Your account number may be updated and the credit card company will typically wipe out any fraudulent charges. However, identity theft involves much more than a few fraudulent charges. Identity thieves can steal your personal information to open a new line of credit, open a new credit card, or obtain a false ID in your name. Unlike credit card fraud, there’s no safety net. That means you might end up paying for all the damage caused by an identity thief.
- It’s an attack on everything you’ve built. It’s much more than a few fraudulent transactions on a credit card statement. When your identity is stolen, thieves can use your personal information to cycle through any number of scams ranging from tax fraud to medical identity theft to new account openings.
- Our connected lifestyles put us all at risk. We’re all online and essentially connected everywhere, anytime. From phishing scams trying to gain criminal access to your personal identity to regular breaches online that compromise your identity security – technology is not just an enabler to make our lives easier, it’s why identity theft is so prevalent today.
- It hurts more than just your credit. Unlike credit card fraud, which can be caught quickly, identity theft is often impossible to catch early. Especially for children – when their personal information is attacked it can take well over a decade to uncover. For many identity theft victims, it can take years to unravel and fix the damage, not to mention the emotional and financial toll.
Be proactive and don’t let credit card fraud turn into identity theft.
Alerts from your credit card company could be early warning signs that your identity has been compromised completely. Safeguard yourself against any level of danger, whether it’s just an annoyance or a large-scale risk and ensure you have the best identity theft protection. IdentityForce’s identity theft protection services offer tools to protect your personal information. And if credit card fraud ever escalates to identity theft, IdentityForce provides complete, comprehensive restoration and recovery services, with Certified Protection Experts who are available 24/7.
ACCOUNT MONITORING SERVICES
Set up continuous monitoring of your accounts and identity:
- Credit and debit card
- Bank account
- Social security number
- Phone number
- Email address – Set up notifications to see if you got hacked.
THE ULTIMATE PC + PHONE SECURITY AND BACKUP SUITE. WE HAVE THE CHEAPEST PLANS IN THE INDUSTRY WITHOUT SACRIFICING QUALITY. OUR PLANS ARE 30-50% LESS THAN OUR COMPETITORS!
- We handle the sales and billing. All tech support will be provided by a top notch, US based call center that does nothing but tech support. Our customers are getting more and more Internet connected devices – monthly tech support will be a product everyone has in the next few years! This is a product our callers already need.
- They CANNOT get this kind of support from their internet provider or computer manufacturer or mobile maker. They have to pay for this support and we have fought hard to keep our cost less than half of what other tech support companies are charging for the exact same service!
- 24 / 7 / 365 support. Customers can choose to call into the US based call center or do chat online- unlike other tech support plans that outsource to India. This means customers can easily understand who they are talking to!
- Tech support can remotely log into the customers device, take over, and fix the issue right over the phone. This covers virtually anything from adding a printer, removing a virus, installing software, and more!
The great thing about our plan is it’s universal coverage. No matter what provider you go to, our plan will follow. It only takes a few moments to start your savings process. What credit card would you like to use?
I just need a good phone number to reach you back at in case we get disconnected.
When will you have the money available? We can go ahead a post date the plan so you do not miss out on the savings!
Our system is military encrypted so when I type the numbers into our system, it shows up as Xs for your security. I won’t be able to see it once it is entered.
I also noticed we don’t have your devices covered through our 5 devices plan. You can now get this discounted plan through the Solutions Center. This plan is independent from your carrier and covers up to 5 of your devices in your home on all damages and repairs for one low monthly rate. This includes your smart phones, tablets, computers, TVs and more! You can get this plan for only a one-time fee of $49.99 and then just $14.99 a month. What credit card would you like to use?
A.
You definitely need this plan. This not only covers your internet connected devices, but also your gaming systems, smart-home appliances, even your home speakers. Any internet connected device that could break or stop working can be covered with our warranty. Plus, we also offer plans that can cover up to 10 and even 20 different devices in your home. So can we go ahead and add this coverage?
B.
Keep in mind most cell phone warranty plans start around $10 a month and that is just for one phone. Our plan covers up to 5 for a fraction of the cost. This plan is a must have service these days especially if you have kids in the home. Our extremely low deductible and monthly cost will give you ease of mind knowing any damages and repairs will be covered. It only takes a moment. What credit card can we use today?
C.
On top of everything I have mentioned we also do free shipping on all repairs and have no hidden fees. We give you hassle-free service and it is all done online so you don’t even have to wait on hold when filing a claim. Cell phones, laptops, computers, and even TVs can cost thousands of dollars now a days so why risk having to pay that when it breaks. Let’s get your devices covered today, what credit card would you like to use?
Who have I reached?
You’ve reached The Solutions Center. While you’re on the line I can save you money with exclusive promotions. We have a discounted plan that protects your devices from all breaks including screen cracks and water damage! Let’s start the process what’s your address?
How did I reach you?
You simply misdialed the number don’t worry it happens all the time. I can get you a discounted plan that covers every kind of device in your home including TVs, speakers, security cameras, even gaming systems . It only takes a few minutes. All I need is your address. What is it?
Cont. Carrier References:
This plan is through The Solutions Center not your carrier. Your carrier does not offer this coverage. Most companies charge double if not triple the cost for their warranty plans. Don’t wait until something breaks, let’s get your devices protected. What credit card would you like to use?
Asks to be transferred to carrier:
You’ve reached The Solutions Center so I can’t transfer the call. I understand you’re calling about another issue, but while you’re on the line I can help protect up to 20 devices in your home for one flat rate. Let’s make sure you are fully covered. What is your first and last name?
The great thing about our plan is it’s universal coverage. No matter what provider you go to, our plan will follow. It only takes a few moments to start your savings process. What credit card would you like to use?
I just need a good phone number to reach you back at in case we get disconnected.
When will you have the money available? We can go ahead a post date the plan so you do not miss out on the savings!
Our system is military encrypted so when I type the numbers into our system, it shows up as Xs for your security. I won’t be able to see it once it is entered.
I understand your calling in to “RESTATE REASON FOR CALL”. You’ve reached The Solutions Center and we offer a separate service called a Personal Protection Pendant. This can immediately dispatch emergency medical assistance with the touch of a button not only inside your home but anywhere on the go. It’s like Life Alert, only half the cost. For only $39.99 a month you can be saved when a phone is out of reach. Can we go ahead and sign you up?
A
I understand your calling in about another issue, but this could help not only yourself but someone you know. Plus, our medical alert pendant has many different uses. If you have a child that walks to school alone or plays around the neighborhood, this has GPS tracking built in just in case something happens to your child and an alert button in case they need help. It can even track a lost pet that runs out of the house. Signing up only takes a moment, can we go ahead and do that?
B
Did you know that 1 out of 4 seniors fall each year? If you or someone you know lives on their own, this can save their life. A medical alert pendant is one of the main factors that prevents a senior from moving into a retirement home. No one wants to see you or a loved one live in one of those places. Medical alert keeps you in the comfort of your own home. Plus, we can even offer a discount if you pay yearly that gives you almost 2 free months of service! Can we go ahead and sign you up?
C
Keep in mind medical alert pendants are pushed almost every 10 minutes in the country. That’s how often and how fast an emergency can happen. A slip in the shower or falling down leaving the house, trouble catching your breath and can’t reach a phone or speak, and sudden chest pains or a stroke are just some of the reasons a medical alert button was pressed and saved a life. Don’t wait until an emergency happens because it could be too late. Let’s get you or someone you love protected. Can we get this process started?
Who have I reached?
You’ve reached The Solutions Center. While I have you on the line this is a great chance for you to be protected against medical emergencies. Our device assists you with the touch of a button during any medical emergencies. Let’s get you protected, what is your address?
How did I reach you?
You simply misdialed the number. The good news is even though you may not have called in about this issue, I can explain to you how you are at risk and some steps we can take to protect you or your loved one. For $39 a month this can help save a life and give you peace of mind knowing you are protected. Can we go ahead and sign you up?
Cont. Carrier References:
You’ve reached The Solutions Center not your carrier. While you are on the line I wanted to explain the offers you are eligible for. Our alert pendant is protection anywhere you go thanks to its built in 4G LTE GPS monitoring with easy tracking capabilities. Let’s go ahead and sign you up okay?
Asks to be transferred to carrier:
You’ve reached The Solutions Center so I can’t transfer the call. I understand you’re calling about another issue, but while you’re on the line I can offer you our durable, lightweight, water-resistant alert pendant that comes with loud, crystal-clear audio. To get this started I just need to know your address, what is it?
The great thing about our plan is it’s universal coverage. No matter what provider you go to, our plan will follow. It only takes a few moments to start your savings process. What credit card would you like to use?
I just need a good phone number to reach you back at in case we get disconnected.
When will you have the money available? We can go ahead a post date the plan so you do not miss out on the savings!
Our system is military encrypted so when I type the numbers into our system, it shows up as Xs for your security. I won’t be able to see it once it is entered.